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Everything about shipping and returns
Open and transparent about the collection of data
Which materials we use
2 year warranty on your watch
The agreements that we enter into together with an order
Which payment options there are
Help us improve the service and experience
Fast answers to the most frequently asked questions.
VIGI® offers free parcel shipping within the Netherlands. Shipping costs apply to other countries.
Belgium |
€ 2,95 |
Germany |
€ 2,95 |
Other EU countries |
€ 6,95 |
Avoid contact with the following:
• Contact with perfume, cosmetics, cream, sun lotion, or other beauty products
• Exposure to damp areas (such as bathroom while showering)
• Contact with chemicals (cleaning agents)
• Prolonged exposure to sunlight.
• Wearing the watch while exercising or while sleeping.
• Contact with hard / raw materials.
Your VIGI® watch is warranted for a period of two (2) years from the original purchase date under the terms of this warranty. The warranty covers materials and manufacturing defects. A copy of the receipt or dealer stamp in the warranty booklet is required as proof of purchase.
During the warranty period, the watch, hands and dial are the only components covered by this warranty. A covered part will be repaired or the watch replaced without charge, if it is found to be defective in material or workmanship under normal use.
In case of replacement, VIGI® cannot guarantee that you will receive the same watch model. If the model is not available, a watch with the same value and style will be delivered. The warranty for the replacement watch ends two (2) years from the date the replacement watch is received.
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